At Mainjoy, we strive to ensure our customers are satisfied with our services. This Refund Policy outlines the terms and conditions for receiving a refund for your purchase of our SaaS platform.
We offer refunds for subscription plans under the following conditions:
If you are not satisfied with our services, you may request a refund within 14 days of your initial purchase. This applies only to the first subscription period.
No refunds will be provided for any subsequent billing cycles after the initial subscription period.
Certain services and features may be non-refundable, including but not limited to:
One-time setup fees
Custom development work
Any add-ons or third-party services integrated with Mainjoy
To request a refund, please contact our support team at mohsindev369@gmail.com with the following details:
Your account email address
The reason for your refund request
Any additional information that may help us process your request
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If your request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Your continued use of our services after any changes to this Refund Policy constitutes your acceptance of the revised policy.
mainjoy
mohsindev369@gmail.com